Sending files via FTP to our site requires the following steps:
  • Compress files using Stuff-it or Zip.
  • Make sure to keep your file names to UNDER 12 characters long.
  • Send your files Binary.
  • Log in using supplied password and username*
  • Put files in assigned directory*
  • Compressing the files before the transfer, will make file transfer quicker and will keep file type intact on your files.
  • File names can include A-Z, a-z, 0-9, periods, commas, dashes, and underscores but should start with an alphabetic character.
* See below for details

Specific Details:
Mac FTP Details
PC FTP Details

Mac FTP Details <top>

PC FTP Details

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